1. General dispositions- Area of application
Agricola Locci owned by Lorenzo Locci (VAT registration: 03513950547) with headquarters in Case Basse n° 55, 06030 Giano del'Umbria (PG) Italy, informs the Custumers that the relations among the contracting parties ( which are above mentioned individual organization and the custumer) related to the products sale ( following the Products) set out on the website www.agricolalocci.it ( following the Website) are governed by the terms and conditions provided below.
Therefore, the present General Conditions of sale are integral part of every offer, purchase orders, confirmation of order or however transaction of the Products on the Site. The custumers is exclusively Consumer in accordance with Article 3, lett. a), Legislative Degree 6 september 2005, n.206 (Consumer code), so the natural person who uses the website for extraneous purposes unrelated to your own business, commercial, craft or professional activity.
2.- Products - Information about them:
The Customer acknowledges and is informed that he can retrieve information concerning the essential characteristics of the Products, including the relative prices, on the Website within each Product page.
3. - Products Order and Acceptance:
The purchase of the Products is made solely by order placed by the Customer placed through the Site (hereinafter also the "Order"). In particular, the Customer undertakes to fill in all parts of the order form in electronic format on the Site, indicating among other things the elements necessary to identify himself, the Products ordered and their quantity, the place of delivery and the methods of payment, and undertakes to provide accurate and true data.The Customer acknowledges that he/she will have to transmit the Order completed by himself/herself to the Company, electronically, following the relative instructions from time to time on the Site.
Before proceeding to purchase the Products and therefore before sending the Order, the Customer agrees to read carefully these General Conditions, displayed during the registration procedure of the Order, which expressly declares to have understood and accepted by marking the appropriate space on the Website. More precisely, the Customer undertakes to read the information on the essential characteristics of each ordered Product, the prices of the same and the payment methods, the costs of delivery of the Products, the modalities of the right of withdrawal and the time of return of the Products. contained in this document and in the annexes. The Customer acknowledges that, once the online purchase procedure described above has been completed, it must verify the correctness of the data indicated and correct any errors in the insertion, provide for the printing and the preservation of the Order and the General Conditions attached or in any case save or reproduce a copy. The Order will be archived by Agricola Locci in the database of the website for the time necessary for its evasion. The Customer can access the Order from the same by consulting the ''My orders'' section of the website. The confirmation of receipt of the Order is transmitted by the Company to the e-mail address indicated by the latter during the ordering stage of the Order.
4. - Product Prices - Terms and Methods of Payment:
The prices displayed on the Website for each Product are expressed in Euro, inclusive of VAT and are valid at the time the Order is sent by the Customer. The shipping costs described in the following article 5 are added to the total amount of the Order. In the case of delivery of the Products in other country, than Italy, the costs due for any taxes, duties or taxes provided for, by the law in force in the State of destination will also be borne by the Customer. The fiscal documentation will be issued when the Products will be shipped to the Customer. The payment methods for the Products displayed on the www.agricolalocci.it website are as follows:
-All Visa, Mastercard, etc. credit cards on Paypal Checkout payment circuit.
- Wire transfer
Payment by credit card is made through the Pay Pal CheckOut service with the guarantee of maximum security.Payment datas are protected thanks to the use of the most advanced technological and coding systems (SSL). This refers, in particular to the VeriSign certificates which ensure the highest protection in the field of electronic commerce. Using a credit card on Internet is safe, fast, easy and reliable as shopping in traditional stores. Payments on the site are further guaranteed by the use of Verified by Visa systems, and MasterCard Secure Code. Verified by Visa and MasterCard Secure Code ensure that both the customer and the retailer from which the products are purchased are actually the holders of the payment, by entering an additional password that considerably increases the level of security of purchases made.
PayPal is an online payment system that requires the use of an account with PayPal. If you do not already have it you can proceed with the opening by registering on the website www.paypal.com
5. - Delivery terms and shipping costs:
Agricola Locci undertakes to deliver by its own express courier (GLS or other equivalent) in Italy and in other European Union countries the Products selected and ordered by the Customer to the address indicated in the Order, provided that the information they have been supplied accurately and truthfully with all the data necessary for the correct fulfillment of the delivery.
The Products will be delivered in Italy from Monday to Friday, excluding holidays, from 9.00 to 18.00 indicatively within 2/5 working days from the acceptance of the Order by the Company, and in any case not later than the maximum term of seven ( 7) working days. The hypotheses of force majeure, fortuitous cases or in any case the causes that are not foreseeable or not attributable to the Company remain valid.
It is understood that the deliveries of the Products related to the Orders accepted by the Company on Thursday after 12.00 am and on Friday will be taken over by the courier on the following Monday in order to preserve the integrity of the Products and avoid their storage in the courier's warehouses .
The Products will be delivered by the courier exclusively to an adult over 18 years of age present at the address indicated by the Customer at the time of placing the Order. If at the first access by the carrier no one is present, the courier will perform a second and a third access in the following days before returning the Products to the Company for the absence of the customer. Given the perishable nature of some products purchased on www.agricolalocci.it, it is therefore very important that the address indicated by the customer is an address (both at home and at an office) where there is someone to receive the package.
The delivery times and methods of the Products in other World Countries other than Italy differ from country and country and are reported in detail on the Site on the shopping cart summary page.
Upon delivery of the Products by the courier to the address described above, the Customer undertakes to verify the integrity of the package that is delivered to him and the correspondence of the number of packages with respect to what is indicated in the transport document. The Customer is aware that if the package is altered or with a box or adhesive tape that does not bear the name "Agricola Locci", it must refuse delivery with the express indication of "packet tampered with". The Customer is aware that any damage to the package or the Products or the mismatch in the number of packages must be immediately challenged by means of a special "scrutiny reservation" written on the courier's proof of delivery, under penalty of forfeiting the right to raise subsequent disputes in order to the congruity, integrity and completeness of the delivered package.
At any time the Customer can check the delivery times of the Order and the shipment status by connecting to the courier chosen by the Company and indicated in the Order acceptance email by entering the shipment number indicated by the Company in that email.
The costs of delivery of the Products are charged to the Customer, unless expressly exempted indicated from time to time on the Site as a promotional item, and are clearly shown on the Site on the shopping cart summary page, whose information forms an integral and substantial part of these Conditions General.
6. - Replacement of Products:
The Customer has the right to request the replacement of the Products, in case of any damage during transport, if he has made the reservation of control indicated in the previous article 5. This right must be exercised by the Customer, under penalty of forfeiture, no later more than five (5) working days from receipt of the Product by sending an email to the Company at [email protected].
The Company undertakes to send the Customer the replacement Products by means of its own trusted courier, without any additional shipping costs being charged within a reasonable period of the request.
7. - Right of withdrawal - Return of Products - Method of reimbursement:
The Customer has the right to withdraw from the Contract in question, without any penalty and without specifying the reason, within 14 days from the day of receipt of the Products.
The Customer who has purchased in Italy can therefore return, at the expense of the Company, the Products purchased within the term of fourteen (14) days from their delivery, provided they have not been partially used, and the Company undertakes to reimburse the sums already paid by the Customer as soon as possible and in any case within the term of fifteen (15) days from the date on which the same became aware of the right of withdrawal by the Customer.
The Customer must return the Products intact and unused, even partially, in their original packaging, and in the external package carefully opened and then closed or in a new package made from the same, suitable for transport, closed and not accessible, delivering them to courier within fifteen (15) days of receipt. Return postage costs are charged to the Customer.
The Customer undertakes to deliver the package, properly prepared, to the courier and notify the Company of the cancellation by sending an email to [email protected] within the same period of 15 days.
If the delivery of the Products has taken place outside the Italian territory, the expenses necessary for the return of the Products purchased remain the responsibility of the Customer. For more information on how to return, the Company invites the Customer to contact the same e-mail address [email protected].
If the withdrawal is exercised by the Customer according to the terms and methods described above, the Company undertakes to reimburse, on the credit card used for payment or through Paypal, the sums already paid by the same Customer in the shortest possible time and in any case within the a maximum of fifteen (15) days from the date on which it became aware of the right of withdrawal. If the methods and terms for exercising the right of withdrawal are not respected, the Customer will not be entitled to reimbursement of the sums already paid, but may request, at his own expense, the return of the Products in the state in which they were from the same delivered to the company. Agricola Locci will contact the Customer, by e-mail, if its return can not be accepted because it does not comply with the conditions set out here. The Customer acknowledges and is aware that he can not exercise the right of withdrawal, for lack of the essential condition of integrity of the Product (packaging or its contents), in cases where the original packaging containing the purchased Product is missing or damaged or missing essential elements of the Product.
The Customer acknowledges that the right of withdrawal can not be exercised for highly perishable Products, which due to their consistency and nature are likely to deteriorate or deteriorate rapidly.
8. - Customer Obligations:
The Customer, aware of the responsibilities also criminal for false declarations, declares to be a Consumer according to what is described in the epigraph and provided for by current legislation, to be of age and that the data provided for the execution of these General Conditions are correct and truthful.
9. - Processing of personal data - Privacy:
The Customer acknowledges that the information contained in the document referred to above forms an integral and substantial part of these General Terms and is therefore considered by the same to be fully known and accepted at the time of transmission of the Order.
10. - Partial invalidity:
The possible nullity of one or more individual clauses of these General Conditions does not imply the nullity of the same General Conditions or of the entire Sales Contract, but the replacement of such clauses with imperative rules.
11. - Applicable law - Jurisdiction:
These General Conditions and anyway any purchase made by the Customer on the Website is governed by Italian law. For any dispute concerning the application, execution, interpretation and violation of these General Conditions, the Court of residence or elective domicile of the Customer is exclusively competent if located in the Italian State. If the Customer's residence or domicile is not located in the territory of the Italian State, the Court of Rome is competent.
However, the Customer has the right to appeal to a body for the composition or mediation of disputes arising in connection with these General Conditions and any purchase or transaction made on the Site in order to seek an alternative resolution of the same disputes. For more information on this tool, the Customer can contact the Company according to the methods indicated in the following article 12.
12. - Customer Support - Communications:
For the communications provided in these General Conditions and in any case to request any information, the Customer can contact the Company via the email address: [email protected] as well as at the following address:
Agricola Locci di Lorenzo Locci, Customer Service, Case Basse n ° 55, 06030 Giano del'Umbria (PG) Italy.
The Customer also declares to have read, carefully read, understood and approve specifically, pursuant to and for the purposes of art. 1341 c.c. and of Legislative Decree 6 September 2005 n. 206, the following clauses of these General Conditions the title of which is given as an example: 3. Order of Products and Acceptance; 4. Product Prices - Terms and Methods of Payment; 5. Delivery terms and shipping costs; 6. Replacement of Products; 7. Right of withdrawal - Return of Products - Method of reimbursement; 8. Customer's obligations; 9. Processing of personal data; 11. Applicable law - Jurisdiction.