1. General dispositions- Area of application
Agricola Locci owned by Lorenzo Locci (VAT registration: 03513950547) with headquarters in Case Basse n° 55, 06030 Giano del'Umbria (PG) Italy, informs the Custumers that the relations among the contracting parties ( which are above mentioned individual organization and the custumer) related to the products sale ( following the Products) set out on the website www.agricolalocci.it ( following the Website) are governed by the terms and conditions provided below.
Therefore, the present General Conditions of sale are integral part of every offer, purchase orders, confirmation of order or however transaction of the Products on the Site. The custumers is exclusively Consumer in accordance with Article 3, lett. a), Legislative Degree 6 september 2005, n.206 (Consumer code), so the natural person who uses the website for extraneous purposes unrelated to your own business, commercial, craft or professional activity.
2.- Products - Information about them:
The Customer acknowledges and is informed that he can retrieve information concerning the essential characteristics of the Products, including the relative prices, on the Website within each Product page.
3. - Products Order and Acceptance:
The purchase of the Products is made solely by order placed by the Customer placed through the Site (hereinafter also the "Order"). In particular, the Customer undertakes to fill in all parts of the order form in electronic format on the Site, indicating among other things the elements necessary to identify himself, the Products ordered and their quantity, the place of delivery and the methods of payment, and undertakes to provide accurate and true data.The Customer acknowledges that he/she will have to transmit the Order completed by himself/herself to the Company, electronically, following the relative instructions from time to time on the Site.
Before proceeding to purchase the Products and therefore before sending the Order, the Customer agrees to read carefully these General Conditions, displayed during the registration procedure of the Order, which expressly declares to have understood and accepted by marking the appropriate space on the Website. More precisely, the Customer undertakes to read the information on the essential characteristics of each ordered Product, the prices of the same and the payment methods, the costs of delivery of the Products, the modalities of the right of withdrawal and the time of return of the Products. contained in this document and in the annexes. The Customer acknowledges that, once the online purchase procedure described above has been completed, it must verify the correctness of the data indicated and correct any errors in the insertion, provide for the printing and the preservation of the Order and the General Conditions attached or in any case save or reproduce a copy. The Order will be archived by Agricola Locci in the database of the website for the time necessary for its evasion. The Customer can access the Order from the same by consulting the ''My orders'' section of the website. The confirmation of receipt of the Order is transmitted by the Company to the e-mail address indicated by the latter during the ordering stage of the Order.
4. - Product Prices - Terms and Methods of Payment:
The prices displayed on the Website for each Product are expressed in Euro, inclusive of VAT and are valid at the time the Order is sent by the Customer. The shipping costs described in the following article 5 are added to the total amount of the Order. In the case of delivery of the Products in a country other than Italy, the costs due for any taxes, customs duties or taxes required by the current legislation of the country of destination will also be borne by the Customer. These possible costs are not foreseeable and will be assessed by the competent body of the destination country which will contact the recipient to agree on the terms according to the regulations in force in that state.
The fiscal documentation will be issued when the Products will be shipped to the Customer.
The payment methods for the Products displayed on the www.agricolalocci.it website are as follows:
- All credit cards Visa, Mastercard, etc. credit cards on Paypal Checkout payment circuit.
- All credit cards Visa, Mastercard, etc. on Stripe Checkout payment circuit.
- All electronic payments such as Apple Pay etc. on Stripe Checkout payment circuit.
- Wire transfer
- Cash on delivery (active only for orders in Italy with a maximum orderable amount of €300.00)
Payment by credit card is made through the Pay Pal CheckOut or Stripe CheckOut service with the guarantee of maximum security. Payment datas are protected thanks to the use of the most advanced technological and coding systems (SSL). This refers, in particular to the VeriSign certificates which ensure the highest protection in the field of electronic commerce. Using a credit card on Internet is safe, fast, easy and reliable as shopping in traditional stores. Payments on the site are further guaranteed by the use of Verified by Visa systems, and MasterCard Secure Code. Verified by Visa and MasterCard Secure Code ensure that both the customer and the retailer from which the products are purchased are actually the holders of the payment, by entering an additional password that considerably increases the level of security of purchases made.
PayPal is an online payment system that requires the use of an account with PayPal. If you do not already have it you can proceed with the opening by registering on the website www.paypal.com
5. - Delivery terms and shipping costs:
Agricola Locci undertakes to deliver by its own express courier (GLS or other equivalent) in Italy and in other European Union countries the Products selected and ordered by the Customer to the address indicated in the Order, provided that the information they have been supplied accurately and truthfully with all the data necessary for the correct fulfillment of the delivery.
The Products will be delivered in Italy from Monday to Friday, excluding holidays, from 9.00 to 18.00 indicatively within 2/5 working days from the acceptance of the Order by the Company, and in any case not later than the maximum term of seven ( 7) working days. The hypotheses of force majeure, fortuitous cases or in any case the causes that are not foreseeable or not attributable to the Company remain valid.
It is understood that the deliveries of the Products related to the Orders accepted by the Company on Thursday after 12.00 am and on Friday will be taken over by the courier on the following Monday in order to preserve the integrity of the Products and avoid their storage in the courier's warehouses .
The Products will be delivered by the courier exclusively to an adult over 18 years of age present at the address indicated by the Customer at the time of placing the Order. If at the first access by the carrier no one is present, the courier will perform a second and a third access in the following days before returning the Products to the Company for the absence of the customer. Given the perishable nature of some products purchased on www.agricolalocci.it, it is therefore very important that the address indicated by the customer is an address (both at home and at an office) where there is someone to receive the package.
The delivery times and methods of the Products in other World Countries other than Italy differ from country and country and are reported in detail on the Site on the shopping cart summary page.
Upon delivery of the Products by the courier to the address described above, the Customer undertakes to verify the integrity of the package that is delivered to him and the correspondence of the number of packages with respect to what is indicated in the transport document. The Customer is aware that if the package is altered or with a box or adhesive tape that does not bear the name "Agricola Locci", it must refuse delivery with the express indication of "packet tampered with". The Customer is aware that any damage to the package or the Products or the mismatch in the number of packages must be immediately challenged by means of a special "scrutiny reservation" written on the courier's proof of delivery, under penalty of forfeiting the right to raise subsequent disputes in order to the congruity, integrity and completeness of the delivered package.
At any time the Customer can check the delivery times of the Order and the shipment status by connecting to the courier chosen by the Company and indicated in the Order acceptance email by entering the shipment number indicated by the Company in that email.
The costs of delivery of the Products are charged to the Customer, unless expressly exempted indicated from time to time on the Site as a promotional item, and are clearly shown on the Site on the shopping cart summary page, whose information forms an integral and substantial part of these Conditions General.
For information on shipping terms, rates based on weight and delivery times, visit the page dedicated to shipping rates and delivery times.
6. - Right of withdrawal:
Pursuant to art. 64 and following of Legislative Decree no. 206/2005, if the customer is a consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating a reference to a VAT number in the order form to Agricola Locci), has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty, except as indicated in the following point. ATTENTION: The right of withdrawal is not applicable to customized or pre-booked products! To exercise this right, the customer must send Agricola Locci a communication to that effect within 10 working days from the date of receipt of the goods. This communication must be sent by registered letter with acknowledgment of receipt, addressed to: Agricola Locci by Lorenzo Locci Loc. Case Basse 55 06030, Giano dell’Umbria (PG) or by telegram or fax always sent within the aforementioned term of 10 days and followed by a confirmation by registered letter with acknowledgment of receipt, MUST be sent within the following 48 hours. Once we have received the aforementioned notice of withdrawal, the Agricola Locci Customer Service will quickly communicate to the customer the instructions on how to return the goods which must take place within the next 48 hours.
The right of withdrawal is however subject to the following conditions:
- the consumer cannot exercise the right of withdrawal for products made to measure or clearly personalized or which by their nature cannot be returned or are liable to deteriorate or expire rapidly.
- the purchased good must be intact and returned in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment) to limit damage to the original packaging, we recommend, when possible, to put it in a second box.
- by law, the shipping costs for returning the goods are charged to the customer;
- the shipment, up to the certificate of receipt in our warehouse, is under the complete responsibility of the customer;
- in case of damage to the goods during transport, Agricola Locci will notify the customer of the incident (within the 5th day of receipt of the goods in its warehouses), to allow him to promptly file a complaint against the courier he has chosen and obtain the reimbursement of the value of the asset (if insured); in this case, the product will be made available to the customer for its return, at the same time canceling the request for withdrawal;
Agricola Locci is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments.
Without prejudice to any repair costs for damage to the original packaging, Agricola Locci will reimburse the customer for the amount already paid minus the costs incurred for processing and shipping the order as well as for the collection and return of the payment. Unless otherwise indicated by the customer, the refund will be made by bank transfer, within 14 days from the return of the goods. It will be the customer's responsibility to promptly provide the bank details on which to obtain the reimbursement (ABI Code - CAB - Current Account of the invoice holder). The right of withdrawal is totally lost, for lack of the essential condition of integrity of the property (packaging and / or its contents), in cases where Agricola Locci ascertains:
- the lack of the external packaging and / or the original internal packaging;
- the absence of integral elements of the product.
- damage to the product for reasons other than its transport.
In case of forfeiture of the right of withdrawal, Agricola Locci will return the purchased good to the sender, upon payment by the same of the shipping costs.
7. - Responsibility of Agricola Locci :
The liability of Agricola Locci for the products delivered, including that within the framework of the applicable contractual or legal guarantees, is limited to the price of the defective or non-compliant products. Agricola Locci cannot be held liable for indemnity for indirect damage or any other financial damage suffered by the purchaser or by a third party.
8. - Customer Obligations:
The Customer, aware of the responsibilities also criminal for false declarations, declares to be a Consumer according to what is described in the epigraph and provided for by current legislation, to be of age and that the data provided for the execution of these General Conditions are correct and truthful.
9. - Processing of personal data - Privacy:
The Customer acknowledges that the information contained in the document referred to above forms an integral and substantial part of these General Terms and is therefore considered by the same to be fully known and accepted at the time of transmission of the Order.
10. - Partial invalidity:
The possible nullity of one or more individual clauses of these General Conditions does not imply the nullity of the same General Conditions or of the entire Sales Contract, but the replacement of such clauses with imperative rules.
11. - Applicable law - Jurisdiction:
These General Conditions and anyway any purchase made by the Customer on the Website is governed by Italian law. For any dispute concerning the application, execution, interpretation and violation of these General Conditions, the Court of residence or elective domicile of the Customer is exclusively competent if located in the Italian State. If the Customer's residence or domicile is not located in the territory of the Italian State, the Court of Rome is competent.
However, the Customer has the right to appeal to a body for the composition or mediation of disputes arising in connection with these General Conditions and any purchase or transaction made on the Site in order to seek an alternative resolution of the same disputes. For more information on this tool, the Customer can contact the Company according to the methods indicated in the following article 12.
12. - Customer Support - Communications:
For the communications provided in these General Conditions and in any case to request any information, the Customer can contact the Company via the email address: email@example.com as well as at the following address:
Agricola Locci di Lorenzo Locci, Customer Service, Case Basse n ° 55, 06030 Giano del'Umbria (PG) Italy.
The Customer also declares to have read, carefully read, understood and approve specifically, pursuant to and for the purposes of art. 1341 c.c. and of Legislative Decree 6 September 2005 n. 206, the following clauses of these General Conditions the title of which is given as an example: 3. Order of Products and Acceptance; 4. Product Prices - Terms and Methods of Payment; 5. Delivery terms and shipping costs; 6. Replacement of Products; 7. Right of withdrawal - Return of Products - Method of reimbursement; 8. Customer's obligations; 9. Processing of personal data; 11. Applicable law - Jurisdiction.